Troubleshooting

Some of the common reasons for which the logBee server can fail to run include:

  • Configuration\logbee.json configuration errors

  • Services connectivity errors (such as SQL or MongoDB)

  • SQL permissions errors

Application logs

Both IIS applications save their internal logs under the \logs folder. Here should be the first place to check.

  • C:\inetpub\wwwroot\logbee.Backend\logs

  • C:\inetpub\wwwroot\logbee.Frontend\logs

Need help?

Open a GitHub issue or send an email to catalingavan@gmail.com.


For technical support, questions or any feedback, please feel free to send us a message and we will get back to you.